
what is n8n?
n8n is a workflow automation platform that connects your existing tools and handles repetitive tasks automatically. Think of it as a digital assistant that never sleeps—it can read incoming emails, extract information, update spreadsheets, generate documents, and send responses without any manual input from your team.
Unlike generic automation tools, n8n gives you complete control over your data. Your workflows run on your own server, not on a third-party cloud, which means your guest information and business data stay private.
What You’ll Need
Before we begin building your automation, you’ll need a few things in place. Don’t worry—I’ll guide you through each step during our kickoff call.
Required:
- n8n Instance – You’ll need a running n8n installation. Most clients use n8n Cloud ($20-50/month depending on usage) for simplicity, though self-hosting on platforms like Railway, Render, or Google Cloud is also an option if you prefer more control.
- API Keys for AI Services – Our automations use AI to parse inquiries, generate content, and make intelligent decisions. You’ll need an API key from OpenAI or Anthropic (Claude). Typical costs run $5-20/month depending on volume.
- Google Workspace Account – For workflows involving Gmail, Google Sheets, or Google Docs, you’ll need a Google account with API access enabled. This is included with most business Google Workspace plans.
May Be Required (Depending on Your Package):
- Gamma AI Account – For proposal generation workflows. Gamma offers a free tier that works for most hotels.
- LinkedIn Account – For social media posting automations.
- Domain Email Access – For sending automated responses that come from your hotel’s email address.
I’ll provide detailed setup guides for each service, and we can walk through them together if needed.
How the Process Works
Phase 1: Discovery & Setup (Week 1)
We start with a kickoff call where I learn about your specific needs—your hotel’s brand voice, typical inquiry types, room categories, meeting space details, and current pain points. You’ll also get setup guides for any required accounts and API keys.
Phase 2: Development & Testing (Weeks 2-3)
I build your automation in a test environment using sample data. You’ll receive regular updates with screenshots and videos showing the workflow in action. We’ll refine the logic together until it handles your inquiries exactly the way you want.
Phase 3: Review & Approval
Before anything goes live, you’ll see the complete workflow processing real-world scenarios. We’ll test edge cases, review the generated outputs (emails, proposals, spreadsheet entries), and make any final adjustments.
Phase 4: Deployment & Handoff
Once approved, we move the workflow to your production environment. I provide documentation, a walkthrough video, and 30 days of support to handle any questions or tweaks.
Deployment Options
You have two choices for how we deploy our finished workflow:
Option A: I Work in Your n8n Instance
You grant me temporary access to your n8n installation. I build and test everything directly in your environment, configure all connections, and hand it back to you fully operational. This is the smoothest option—everything is ready to run immediately.
Option B: You Import the Workflow File
I build the workflow in my development environment and export it as a JSON file. You import this file into your own n8n instance and connect your credentials (Gmail, API keys, etc.) using my step-by-step guide. This option works well if you prefer to maintain tighter access control or want to learn more about how the workflow operates.
Both options include the same level of support. Most clients choose Option A for convenience, but Option B is equally effective if you prefer that approach.
